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Terms and Conditions
INSURANCE AND LOSS
Swimories trips/coaching sessions do not include any personal accident, cancellation, third party liability or personal insurance. Swimories recommends that you take out your own policy. Swimories will accept no responsibility whatsoever in respect of loss of damage to personal property. These conditions apply to each individual when booking as a group.
PARTICIPATION STATMENT
Swimories recognises that outdoor swimming is an activity with a danger of personal injury or death. Participants should be aware of an accept these risks and be responsible for their own involvement. By booking a trip/coaching session, you are aware and accept these risks and will be responsible for your own actions and involvement. Swimories will help manage these, but can never completey remove them.
FEES
Each participant must complete the payment process. Only on receipt of full payment will a place on a trip/coaching session be guarateed.
CANCELLATION OF COACHING
SESSIONS BY SWIMORIES
Whilst every attempt is made to ensure that advertised session go ahead, Swimories will notify the client of cancellation as soon as possible.
For the safety of all participants, any session that has started and is interrupted or cancelled due to thunder and lightening/inclement weather, the session will not be eligible for a refund. Swimories will not be liable for any travel or accommodation related expenses.
If a session has not yet begun and is cancelled in advance due to thunder and lightening/weather warnings, the session may be rescheduled.
In the unlikely event that Swimories has to cancel your session for any other reason, you will be offered either a full refund or rescheduled.
CANCELLATION/LATE ARRIVAL OF
COACHING SESSIONS BY THE
CLIENT
If you are going to be late, please contact 07768735956 to let the Coach know, you will not be offered an alternative and the current session may be shorter than booked once arrived.
Any cancellation within 24 hours of the start of a booked session will not be refunded and if you do not attend, no refund or reschedule option will be offered. In unavoidable/unforeseen circumstances, discretion may be given by the Coach and will be discussed with the Client.
CANCELLATION OF TRIPS BY
SWIMORIES
Whilst every attempt is made to ensure that advertised trips go ahead, Swimories will notify the client of cancellation as soon as possible and offer a full refund or booking onto the same trip at a later date.
CANCELLATION OF TRIPS BY
THE CLIENT
All cancellations by the Client must be via email to emma@swimories.co.uk. If you are cancelling within 24 hours of the start of your trip, please also call 07768735956.
Once notified of the cancellation, Swimories will try to resell the place. In the event that Swimories is able to resell the place prior to the event, the Client will receive a full refund minus an administration fee of £20.
In the event that Swimories in unable to resell the trip, no refund will be given.
HEALTH AND REQUIRMENTS
By booking, you declare that you are of good health, that you meet the trip/session fitness and other requirements as listed on the relevant information page and that you take part entirely at your own risk. All participants must be 18 years or over.
EQUIPMENT
If you choose to swim without a wetsuit in cold water/weather, you need to understand your time in the water may be reduced. Tow floats will be compulsory for most trips/coaching sessions. Bright swim hat may be compulsory. Footwear in the water may be compulsory for some trips/session. Appropriate footwear may be comulsory on some trips.
PERSONAL BELONGING
You are responsible for all your personal belonging and valuables. We recommend you do not bring any times of value. You may choose to use a dry bag or phone case to keep your belongings with you on your swim.
SOCIAL MEDIA/PHOTOGRAPHY
Please ask before using your camera. Please do not tag or share any photos without those present having given consent. Should you specifically not want your photo taken, please inform your Coach prior to the begininng of your session/trip.
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